Customer Stories

The Goldsmiths' Company

The Goldsmiths' Company created an online course teaching jewellers to sell at events.

Organisation

Sector

Professional skills: Charity & Education

Date of activity

2021

The challenge

As part of its long term charitable goals, the Goldsmiths' Company recognised the potential for online learning to extend the scope and reach of its face-to-face teaching, engaging more frequently with a wider audience in the UK and beyond.

Mindful of its reputation for operating to the highest standards, Goldsmiths' turned to Learning with Experts to develop its first online course.

The solution

This course formed part of a blended professional training programme and was designed to help jewellers at an early stage in their career to prepare for and attend face to face selling events. Learning with Experts worked with Goldsmiths' to plan and then develop a complex course which involved dozens of contributors.

The course is hosted in a private environment that is only accessible to the Goldsmiths' students. It guides participants through the process of selecting, planning for, running, following up and then reflecting on a face-to-face selling event.

Our aim, our aspiration is to have courses running throughout the country and the use of digital technology and working with Learning with Experts to enable us to do that is really at the core of our strategy going forward over the next ten years.Peter Taylor, Centre Director Goldsmiths' Company

The results

This course has allowed Goldsmiths' to validate the potential for high quality online learning to sit alongside its existing provision and has informed its strategy for developing its training offering.

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